Overview

Your opportunity
Do you thrive on developing creative and innovative insights to solve complex challenges? 
Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with premier thought leaders in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Your role
As a key member of the CoRe Knowledge Services Practitioner Engagement team, the Marketing and Communications Senior Manager is responsible for delivering innovative, fresh, fun campaigns and communications, to ensure Deloitte practitioners know how, what, when and most importantly why they should use and contribute to our global knowledge sharing products and services.

Responsibilities:

  • Defines and executes a marketing and communications strategy to increase usage of and contribution to global knowledge sharing tools, and to drive knowledge sharing behaviours across the Member Firm network of Deloitte.
  • Conceptualizes and oversees the development and dissemination of internal marketing and awareness campaign and communication deliverables, in line with Deloitte Global Brand and legal standards.
  • Defines internal target audiences to receive communications; oversees development of targeted, audience specific versions of communications as required.
  • Sets communications expectations and standards for Knowledge Managers across Deloitte’s Member Firm network, and reports progress. Facilitates the development of local communications plans as needed.
  • Ability to proactively identify and maximize new and different internal communication channels and offerings.
  • Manages a cross-border, virtual team to develop and disseminate campaigns and communication deliverables.
  • Regularly reports reach, effectiveness and impacts of campaigns and communications; continually monitors metrics and feedback to make data-driven strategic or tactical adjustments as needed, in line with business needs and leadership direction.
  • Engages broader CoRe KS team members to amplify communications; understands needs of different groups and ensures relevant support materials are available. Reports activities and outcomes.
  • Engages and manages external vendors as needed to deliver campaign deliverables, including development of creative briefs, project and budget management.
  • Builds a network of internal communications contacts to facilitate the dissemination of campaign materials

Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.

Location: London based role

Work pattern: This is a permanent contract opportunity. The role can be worked on a full-time basis.

Your professional experience
Essential:

  • Marketing or Communications professional with a relevant corporate experience.
  • Resourceful, collaborative creative thinker with proven design, writing editing and video skills.
  • Excellent communicator who can build rapport quickly across all levels.
  • Deep understanding of leading internal communications best practices.
  • Self-starter with proven project management experience and the ability to achieve results in a fast-paced environment; able to manage multiple projects simultaneously.
  • Experience in measuring the effectiveness of marketing and communications strategies
  • Experience in managing a virtual team and collaborating across different time zones and cultures.
  • Bachelor’s degree or equivalent required; relevant fields of study may include Business, Marketing, Communications, Journalism, Data Analytics, or Management

Desirable:

  • Experience in using communications to influence stakeholders and drive culture and/or change management.
  • Understanding of discipline and value of Knowledge Management and its application within professional Services

Your service line: Deloitte Global
Across disciplines and across borders, Deloitte Global supports our network of member firms by developing and driving global strategy, programs, and platforms, and creating new solutions and transformational experiences. Deloitte Global professionals makes an impact that matters to the world of Deloitte.  We share a passion for igniting change and a strong service orientation that shapes our organization and those it supports.

Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your “Immediate Family Members” are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm.  The recruitment team will provide further detail as you progress through the recruitment process.

About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society – defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it’s about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Legal, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Central Mediterranean (Italy, Greece, Malta), Ireland, the Middle East (Bahrain, Cyprus, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestinian Ruled Territories, Qatar, Saudi Arabia, United Arab Emirates, Yemen), the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,700 partners and over 50,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.

What do we value?
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for maximum impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people – both inside and outside work – and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.

We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we’re looking for:

  • We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
  • We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
  • We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
  • We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
  • We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.

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